An atraveo-customer wrote on 22/08/2018
“We had a lovely week at this house, the position was lovely and the furnishing and environment pleasant. The house is exactly as pictured, although some aspects are getting tired and it is in need of a refresh.
The beds are very comfortable, the furniture is pleasant and the space is nice. TV channels are entirely German, so if you are English be prepared for no TV. The wifi worked really well and was easy to connect to.
We booked the house with a two year old and would be very wary of doing so again. It is not ideal for young children. One thing we found very odd (had we known we would not have booked) is that each of the bedrooms has a door to the outside (ground floor) that cannot be locked from the inside. The door can be opened very simply from the inside, just by turning the door handle. There is no handle on the door from the outside, so it is safe from the outside but simple to get out from the inside. We had a two year old and were very worried that he could open the door and get outside. This is particularly concerning because the pool area has no gates between it and the house so a toddler could let themselves out of a bedroom, walk to the pool and fall or jump in. We got over this by barricading each door with luggage and furniture.
There are adequate facilities in the house, but the shower in the bathroom requires a new tap, you cannot change between the shower and the bath tap, so it's a constant shower with a little flow from the bath tap.
We found the booking experience odd and would be wary of it again. We booked though TUI Villas, but once the booking is made, you deal with a company called Atraveo, then closer to the booking, we were passed to a local company called Planet Villas (who were very good!). I was a little annoyed that we were 'sold' the TUI branding, thinking this was who we were dealign with, but you're not actually. I was also annoyed that they took the 300 euro deposit from my credit card but refunded it to my bank, meaning I paid two lots of bank fees to exchange the currency, which cost me about £20.
All in all, a nice house in a pleasant resort. That said, would not recommend for very young children.” “We had a lovely week at this house, the position was lovely and the furnishing and environment pleasant. The house is exactly as pictured, although some aspects are getting tired and it is in need of a refresh.
The beds are very comfortable, the furniture is pleasant and the space is nice. TV channels are entirely German, so if you are English be prepared for no TV. The wifi worked really well and was easy to connect to.
We booked the house with a two year old and would be very wary of doing so again. It is not ideal for young children. One thing we found very odd (had we known we would not have booked) is that each of the bedrooms has a door to the outside (ground floor) that cannot be locked from the inside. The door can be opened very simply from the inside, just by turning the door handle. There is no handle on the door from the outside, so it is safe from the outside but simple to get out from the inside. We had a two year old and were very worried that he could open the door and get outside. This is particularly concerning because the pool area has no gates between it and the house so a toddler could let themselves out of a bedroom, walk to the pool and fall or jump in. We got over this by barricading each door with luggage and furniture.
There are adequate facilities in the house, but the shower in the bathroom requires a new tap, you cannot change between the shower and the bath tap, so it's a constant shower with a little flow from the bath tap.
We found the booking experience odd and would be wary of it again. We booked though TUI Villas, but once the booking is made, you deal with a company called Atraveo, then closer to the booking, we were passed to a local company called Planet Villas (who were very good!). I was a little annoyed that we were 'sold' the TUI branding, thinking this was who we were dealign with, but you're not actually. I was also annoyed that they took the 300 euro deposit from my credit card but refunded it to my bank, meaning I paid two lots of bank fees to exchange the currency, which cost me about £20.
All in all, a nice house in a pleasant resort. That said, would not recommend for very young children.”
Comment from atraveo:
We have forwarded the review to the provider for quality control.
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